| Have
Questions |
Please email
us at info@balisuci.id
or send your request by WhatsApp
081337844323 |
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F.A.Qs ...
frequently asked questions
| How to make a reservation online ? |
- Choose your favourite hotels in Bali where you want to
stay by visiting hotel page or other products and services.
- Should you find a product or service that meet your expectation,
please click "the reservation form button", then
simply fill it out. not to forget to carefully the term
and condition.
- Please describe your special request (if any) on the "description"
box available on the form.
- Do recheck your email address carefully before submitting
your request.
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| How long does it take to get the reply ? |
- We will reply all your request / reservations within one
business day.
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| How can I be absolutely sure that my hotel
room/service required is reserved? |
- Upon receiving your reconfirmation of the booking , we
will send you a voucher by e-mail. The voucher bears the
room/service confirmed. If you still have any doubt, please
feel free to contact us via WhatsApp +62 6281337844323,
or send us an email to info@balisuci.id
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| How do I pay the hotel reservation ? |
- Upon receiving our confirmation, your credit card details
is required. It will be used as a guarantee and will be
charged if there is any cancellation within certain period
of cancellation policy.
- Payment can be settled upon arrival in Bali unless different
condition stated on confirmation.
- We do accept cash / travellers cheque / Visa / Master
Card.
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| How do I cancel the reservation ? |
- Please just email us the previous correspondence and change
the subject with "cancellation for hotel name"
. Cancellation deadline or due date will be stated in each
booking confirmation.
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| What if I have a problem while on my vacation
? |
- Our well trained staffs are gladly to assist your problems
that may arise.
Just dial : +62 81337844323 via WhatsApp .
Should you contact us once you`re in Bali, use
without the area code (081337844323).
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